Pricing
Priced in credits, not per minute.
Three plans, real numbers, no “contact us for pricing” on the first two. Every plan marks Tamil and English calls the same way.
Free
₹0
forever
Mark a few calls and see what comes back.
- 10 calls — once, for good, not a monthly reset
- Shared platform key — nothing to configure
- Tamil and English scored alike
Team
₹5,000
per month
For a team that wants every call marked, not a sample.
- 5,000 credits a month — 100 calls at 50 credits each
- Bring your own LLM key — or use the platform key at cost
- Unused credits roll over, expiring 365 days after purchase
- Teams, leaderboards and training assignments
- Tamil and English on the same rubric
Business
₹25,000
per month
For a full calling floor with its own compliance people.
- 25,000 credits a month — 1,000 calls at 25 credits each, half Team’s per-call price
- Bring your own LLM key — or use the platform key at cost
- Unused credits roll over, expiring 365 days after purchase
- India-region S3 storage, webhooks, priority marking queue
- SSO (coming)
Need more credits without changing plan?
Top up ₹5,000 (£50) for 5,000 credits any time, on Team or Business. Same peg, same 365-day expiry, added to your existing balance.
1 credit = ₹1 = £0.01. Credits expire 365 days after purchase. Tamil and English scored alike.
Bigger than this?
Fifty seats, a rubric of your own, or a procurement process to get through. Write to us and you will hear back the same day.
Questions
Credits, keys and billing
What is a credit?
The unit every plan is billed in. 1 credit = ₹1 = £0.01, fixed. A Team call costs 50 credits; a Business call costs 25 — half as much, because Business buys credits in bulk.
Do credits expire?
Yes — 365 days after the batch was purchased, whether it came from your monthly plan or a top-up. Until then, unused credits simply roll forward; nothing resets on the 1st of the month.
What does “bring your own LLM key” mean?
You paste an OpenRouter key into settings and CallScore uses it for transcription and marking instead of debiting credits for the model spend. Org admins only can see or rotate it, and it is never rendered back into the browser once saved.
Are Tamil and English calls scored the same?
Yes, on every plan. The same rubric, the same credits per call — there is no language surcharge and no separate Tamil add-on.
How do I pay?
There is no online payment yet. From Billing, request a plan change or a top-up and your org’s owner approves it from their side — the credits land on your balance once they do.